Agentic revenue recovery for modern medspas

Find the revenue
you're already leaving on the table.

GlowOps watches every inbound lead, every stale consult, every no-show, and every dormant client — and quietly drafts the safe follow-up that brings them back. Your staff approves, your providers stay focused on clients, your revenue stops leaking.

Book a 30-min demo See what GlowOps does

Built with safety screens, banned-phrase scanning, and human approval on every action.

Today, across one location

Inbound leads

all responded within 5min12

No-shows recovered

Revenue at risk

from 4 opportunities$2,460

Staff approvals pending

Blocked clinical questions

auto-escalated2

Built for medspas that take safety seriously.

Single locations through five-location practices. Owner-operators, lead coordinators, practice managers. Anyone tired of leads dying in DMs and consultations ghosting after the first visit.

Boutique medspas

1–2 locations, owner-operator, 1–3 providers. The coordinator is the bottleneck for inbound speed.

Multi-location practices

3–10 locations, central marketing team, shared coordinator pool. Risk is uneven follow-up across rooms.

Aesthetic clinics

Mixed clinical + aesthetic. Need rigid safety boundaries between coordinator outreach and clinical advice.

Seven agents. Every one approval-gated.

Each runs on a schedule you control, follows the rules in your editable policy, and surfaces every draft for staff approval before anything goes out.

Inbound lead recovery

Classifies every inbound (Instagram DM, website form, missed call), screens for clinical/complaint content, finds open consult slots, and drafts a compliant follow-up.

Stale consult recovery

Sweeps the calendar for consults that never converted and proposes re-engagement messaging — only when the safety screen passes.

No-show recovery

Detects missed appointments and creates the rebooking outreach. Tone is calm, not pushy.

Dormant-client campaigns

Botox-overdue, filler-due, laser series progression — eligibility-filtered against consent + DNC + opt-outs.

Knowledge base agent

Retrieves grounded, cited answers from your approved KnowledgeDoc table. Anything clinical gets routed to a provider — never answered by the agent.

Revenue ops + owner brief

Daily roll-up of revenue at risk, recovered, and recommended actions. Built for the practice owner.

Engineering agent

Inspects the system on a cadence — typecheck, scan TODOs and mock markers, write briefs. Proposes only; never deploys.

How it works.

Connect your CRM + inbound

HubSpot is wired in today. Inbound pulls happen on schedule; every contact is upserted to your local pipeline. Mock CRM is the fallback when the real one is being configured.

Edit your safety + voice policy

Tone, do-say, don't-say, banned phrases (no medical advice, no outcome promises, no pricing without consult). HIPAA-adjacent privacy by default. Drafts respect new rules immediately.

Approve, send, recover

Every draft lands in Mock Outbox. Staff approve, edit, or escalate. Outbox writes to your CRM. The Owner Brief shows what got saved.

Safety isn't a feature — it's the architecture.

Medspa marketing lives next to medical territory. We treat the line as non-negotiable.

No medical advice, ever
The agent never gives clinical guidance, dosing, contraindications, or post-procedure care. Every clinical question is routed to a provider.
Banned-phrase scanning
Drafts are screened against your editable banned-phrase list ('100% safe', 'guaranteed results', 'no risk', etc.). Anything that triggers gets held for review.
Human approval on every send
Nothing leaves the system without a coordinator's approval. Mock Outbox is the staging area. You see exactly what would have been sent.
Editable agent policy
Tone, offerings, pricing rules, compliance — all in a table you control. Edit a rule; the next draft picks it up.
HIPAA-adjacent privacy
Never confirm or reference another client. No PHI in shared docs. The agent treats every client record as protected.

From the engine

Why a draft was blocked just now

outcome      reason
-----------  -----------------------------------------------------
escalated    Banned phrase: "guaranteed results" (compliance)
blocked      Clinical question detected → route to provider
held         Reply mentioned dosing — outside coordinator scope
approved     Staff reviewed; consult booked for Tue 10am

Every block is logged with a human-readable reason. Audit trail is part of the product.

Book a 30-minute walkthrough.

We'll walk you through Mission Control with live demo data, show you the safety screens, and answer whether GlowOps fits your practice's reality.

📍 Los Angeles, CA · serving medspas nationally

Demo data only. Production deploys require your own CRM, scheduling, and host accounts.

Calendly

Pick a 30-min slot.

Walk through Mission Control with live demo data — inbound triage, no-show recovery, stale consults, dormant clients, owner brief. We answer every question on safety, compliance, and what's running vs. on the roadmap.

Open Calendly